FAQ
The Ins And Outs of How We Do Business
Payments Accepted
We easily except credit card, Zelle, Venmo, and check payments, however we do not accept cash payments at this time.
Cancellation Policy
Cancellations made within 48 hours of the scheduled service will be subject to a late cancellation fee equivalent to 50% of the total service cost.
Satisfaction Guarantee
At Clean Sweep 321, your satisfaction is our priority. We guarantee the quality of our services, and if you're not completely satisfied with any aspect of our cleaning, simply let us know within 24 hours, and we'll promptly address and rectify the issue. Your happiness with our work is the measure of our success, and we stand behind our commitment to delivering a cleaning experience that exceeds your expectations.
No-Show Policy
If our team arrives at the scheduled appointment and the client is not present or has not provided access to the property, the full service fee will be charged.
Is Clean Sweep 321 licensed and insured?
Yes, our company is fully licensed and insured. Our team undergoes rigorous training, and we operate with the highest safety standards to ensure the well-being of our clients and team members
Do I need to be present during the cleaning?
While it's not necessary for you to be present, many clients prefer it for the first cleaning to provide access and specific instructions. If you cannot be present, we can make arrangements for key or code access.
How can I request a cleaning service?
Requesting a service is easy! Simply visit our website and use the online booking form or give us a call. Provide details about your cleaning needs, and our team will guide you through the scheduling process.